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Policy on protection of customer’s personal information

This “Policy on protection of customer’s personal information” (hereinafter referred to as “Privacy Policy” or “Policy”) is applied on GoStudio\'s Website at https://gostudio.co/ (“Website GoStudio” hoặc “GoStudio”) regulates GoStudio's commitment to confidentiality to people who access and use Website GoStudio (hereinafter collectively referred to as “Customer”). 

Customer should read the entire Privacy Policy below to understand Customer’s rights and obligations as well as GoStudio’s rights and obligations in connection with the respect and protection of Customer\'s rights.

1.Purpose and scope of collecting personal information from Customer

Customer’s personal information is collected through Website GoStudio for the following purposes:

1.1. Providing services for Customer using Website GoStudio;

1.2. Contacting, supporting and solving questions of Customer when using GoStudio’s services;

1.3. Improving, upgrading the content and interface of Website GoStudio as well as the quality of the GoStudio service based on the feedback of Customer during the use process;

1.4. Customer’s personal information collected when using the services on Website GoStudio includes: Email address and phone number.

Customer must ensure the accuracy and legality of the information provided. GoStudio is not liable for any issues in relation to the information provided by Customer is false or unlawful.

2.Scope of using of Customer’s personal information

GoStudio collects and uses Customer\'s personal information for the purpose that is suitable and compliance with the content of this Privacy Policy.

Accordingly, GoStudio shall use the information provided by Customer to: Contact directly with the Customer under the forms such as calling, sending notification emails, providing information about products/services... via email or phone number provided by Customer. 

3.Duration to store Customer’s personal information

In principle, Customer\'s personal information shall be destroyed as soon as the purpose of collecting and using such personal information has been met.

4.Individuals or organizations may have access to Customer’s persona information 

4.1. Affiliates of GoStudio;

4.2. GoStudio (and/or our affiliates) may also disclose Customer’s personal information to service providers, suppliers or agents including but not limited to website’s server services, data analysis, marketing, and service delivery;

4.3. Competent authorities if GoStudio is required to provide Customer’s information.

5.The address of the unit that collects and manages personal information

GoStudio\'s managing unit with the information below is responsible for collecting and managing personal information:

i.Name of Company: GOSTREAM TECHNOLOGY JOINT STOCK COMPANY

ii..Head office address: No. 75A, Nguyen Thi Minh Khai Street, Le Mao Ward, Vinh City, Nghe An Province, Viet Nam

iii.Business Registration Certificate No. 2901907358 issued by Department of Planning and Investment of Nghe An Province on October 25, 2017

iv. Legal representative: NGHIEM TIEN VIEN

v.Hotline: (+84) 973.350.515 /(+84) 945.870.443    Email: [email protected]

6.Customer makes a request for access, correction or deletion of Customer’s personal data

6.1.When having the need, Customer can access, edit or delete Customer’s personal data at any time by using Customer’s account on Website GoStudio to make Customer’s edit;

6.2. If any Customer discovers that someone has forged the Client to provide personal information to GoStudio, this Customer may contact GoStudio directly to report and request removal. Within GoStudio’s scope of rights, GoStudio shall endeavor to verify and promptly resolve violations to prevent violations.

7.Recommendations to Customer

7.1. No security measure or technology is absolute. Therefore, information can only be kept confidential by the efforts of all related parties;

7.2. GoStudio is not liable for any liability for damages or losses (if any) due to Customer’s failure to comply with GoStudio\'s regulations and/or in case personal information is disclosed without fault of GoStudio;

7.3. This Privacy Policy applies only to Website GoStudio and does not cover or related third parties placing ads or links on Website GoStudio. GoStudio recommends that Customer read carefully the Privacy Policy of third-party websites before providing personal information to such websites. GoStudio is not responsible in any way for the content and legality of the site or Customer\'s collection of personal information from third parties;

7.4. If Customer does not agree with the terms of this Privacy Policy, GoStudio suggests that Customer should not send personal information to GoStudio.

8.Applicable provisions

8.1.The Privacy Policy is published on Website GoStudio, in case of any modification or addition, GoStudio shall immediately notify it on the Website GoStudio. The modification/update time is specified at the beginning of this Policy.

8.2.Customer agrees that upon continuing to use Website GoStudio, Customer acknowledges, agrees and commits to abide by this Policy as well as any subsequent amendments.

GoStudio always welcomes all comments and suggestions of goodwill of Customer to further improve the quality of our products and services. 

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